Legal

Privacy Policy

Effective date: July 7, 2026

Assure Shift ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our logistics services. Please read this policy carefully.

1. Information We Collect

We collect information you provide directly to us, including when you submit a quote request, contact us, or communicate with our team. This may include: • Name, company name, email address, and phone number • Shipment details such as cargo type, origin, destination, and frequency • Any additional information you choose to include in your messages We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, operating system, referring URLs, and pages viewed.

2. How We Use Your Information

We use the information we collect to: • Respond to your inquiries and provide quotes for logistics services • Communicate with you about your shipments and account • Improve our website and services • Send operational updates and service-related communications • Comply with legal obligations We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Information Sharing

We may share your information with: • Service providers who assist us in operating our website and delivering our services (such as IT support, email platforms, and analytics providers), subject to confidentiality obligations • Business partners involved in fulfilling your logistics requests, only to the extent necessary • Law enforcement or regulatory authorities when required by applicable law All third parties with whom we share data are required to handle it in accordance with applicable privacy laws.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the site.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Quote requests and customer communications are typically retained for a period of up to 7 years for business and legal record-keeping purposes.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to: • Access the personal information we hold about you • Request correction of inaccurate or incomplete information • Request deletion of your personal information, subject to legal obligations • Withdraw consent where processing is based on consent • Lodge a complaint with a relevant data protection authority To exercise any of these rights, please contact us at info@assure-shift.com.

8. Cross-Border Data Transfers

Assure Shift operates across Canada and the United States. Your information may be transferred to and processed in either country. Both countries have data protection laws that may differ from those in your jurisdiction. By using our services, you consent to such transfers in accordance with this policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: Assure Shift 7300 Kimble St, Mississauga, ON L4T 3S8 Email: info@assure-shift.com Phone: (905) 226-7803